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Microsoft Intune: Intune Suite - Support approvals can now be requested by non-primary users of a device.

Microsoft 365 Message Center Archive by Merill Fernando

Summary

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

Status
In development
General availability target
Nov 2025
Preview target
Not published
Clouds
Worldwide (Standard Multi-Tenant), GCC, GCC High, DoD
Release phases
General Availability
Platforms
Desktop
Source created
25 Jul 2025
Source modified
1 Oct 2025 · 13mo ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 16:19 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current