Microsoft Copilot (Microsoft 365): Edit capability for selecting permission reading option for existing ServiceNow Knowledge & Catalog Connections

Summary

Earlier admins had to create new connections to adopt to the hierarchical permissions for ServiceNow Knowledge & Catalog Copilot Connectors as the edit capability was missing. Now, admins can easily edit their existing connections to switch between the permission handling option i.e. Simple vs Advanced to quickly adopt to the hierarchical permission feature.

Status
Launched
General availability target
Dec 2025
Preview target
Nov 2025
Products
Microsoft Copilot (Microsoft 365)
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview
Platforms
Web
Added to the roadmap
7 Nov 2025
Last changed
12 Feb 2026 · 7mo ago
recently changed
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