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Roadmap ID 515157 In development

Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector

Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 roadmap entry

Summary

Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector.

Status
In development
General availability target
Dec 2025
Preview target
Not published
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Source created
23 Oct 2025
Source modified
23 Oct 2025 · 13mo ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 11:09 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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