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Recorded 5 Nov 2026 at 17:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Microsoft Teams: Shared call history in Queues app

Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users

These are the links kept with this observation. Connections from today's collection are not evidence of what was related then.

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Field-level log (58)

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  1. 5 Nov 2026 · 17:01:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 4 Nov 2026 · 15:02:25 UTC Last changed18 Nov 2025 17:15 UTC → 18 Feb 2026 00:00 UTC
  3. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → January CY2026
  4. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  5. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  6. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items → No longer listed in this observation
  7. 4 Nov 2026 · 15:02:25 UTC Link: Teams/roadmap?topic=Teams&period=all#items
  8. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=530579
  9. 4 Nov 2026 · 15:02:25 UTC SummaryQueues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users → Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users
  10. 4 Nov 2026 · 13:26:53 UTC Last changed18 Feb 2026 00:00 UTC → 18 Nov 2025 17:15 UTC
  11. 4 Nov 2026 · 13:26:53 UTC General availability targetJanuary CY2026 → Not stated
  12. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  13. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  14. 4 Nov 2026 · 13:26:53 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
  15. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=530579 → No longer listed in this observation
  16. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
  17. 4 Nov 2026 · 13:26:53 UTC SummaryQueues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users → Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users
  18. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  19. 4 Nov 2026 · 11:04:04 UTC Last changed18 Nov 2025 17:15 UTC → 18 Feb 2026 00:00 UTC
  20. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → January CY2026
  21. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  22. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  23. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items → No longer listed in this observation
  24. 4 Nov 2026 · 11:04:04 UTC Link: Teams/roadmap?topic=Teams&period=all#items
  25. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=530579
  26. 4 Nov 2026 · 11:04:04 UTC SummaryQueues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users → Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users
  27. 4 Nov 2026 · 10:01:18 UTC Last changed18 Feb 2026 00:00 UTC → 18 Nov 2025 17:15 UTC
  28. 4 Nov 2026 · 10:01:18 UTC General availability targetJanuary CY2026 → Not stated
  29. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  30. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  31. 4 Nov 2026 · 10:01:18 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
  32. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=530579 → No longer listed in this observation
  33. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
  34. 4 Nov 2026 · 10:01:18 UTC SummaryQueues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users → Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users
  35. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  36. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  37. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  38. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=530579 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=530579
  39. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  40. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  41. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM530579
  42. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  43. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  44. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  45. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  46. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  47. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  48. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  49. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  50. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  51. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  52. 18 Oct 2026 · 14:54:30 UTC Link: Teams/roadmap?topic=Teams&period=all#items
  53. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  54. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  55. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  56. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  57. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  58. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 11:09 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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