Recorded 15 Oct 2026 at 14:22 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position.
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Microsoft 365 roadmapMicrosoft 365 roadmap
Microsoft Teams: Shared call history in Queues app
Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users
What it said
Roadmap ID
530579
Status
Launched
General availability target
January CY2026
Preview target
Not stated
Products
Microsoft Teams
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Targeted Release
Platforms
Desktop, Mac
Added to the roadmap
18 Nov 2025 17:15 UTC
Last changed
18 Feb 2026 00:00 UTC
Source evidence when recorded
Microsoft 365 roadmap
Complete at observationRead 15 Oct 2026 at 14:22 UTC
Coverage describes the sources at this observation. A complete read then does not establish their current position.
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