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Roadmap ID 567457 Rolling outGCC

Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 roadmap entry

Summary

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Status
Rolling out
General availability target
Aug 2026
Preview target
Not published
Clouds
Worldwide (Standard Multi-Tenant), GCC
Release phases
General Availability, Targeted Release
Platforms
Desktop, Mac
Source created
14 Jul 2026
Source modified
3 Aug 2026 · 3mo ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

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