Recorded 21 Oct 2026 at 20:45 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position.
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Microsoft 365 roadmapMicrosoft 365 roadmap
Dynamics 365 Field Service: Support multiple payers across Work Order lines
Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit.
This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
What it said
Roadmap ID
570862
Status
In development
General availability target
November CY2026
Preview target
Not stated
Products
Dynamics 365 Field Service
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Web
Added to the roadmap
25 Sep 2026 22:37 UTC
Last changed
25 Sep 2026 22:37 UTC
Source evidence when recorded
Microsoft 365 roadmap
Complete at observationRead 21 Oct 2026 at 20:45 UTC
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