Dynamics 365 Field Service: Plan asset maintenance using time, actual usage, and service sequences

Business value

Organizations can maintain assets according to how the equipment ages, how much it is actually used, and which service activities have already been completed. A flexible maintenance schedule helps avoid servicing lightly used equipment too often while reducing the risk that heavily used equipment operates beyond its required maintenance interval.

Usage-based schedules connect maintenance directly to meter readings recorded for the individual asset. This allows work to be driven by actual operating hours, mileage, cycles, production counts, or another tracked measure rather than by an estimated calendar interval alone. Combining scheduling methods in one plan supports more consistent execution of manufacturer guidance, internal reliability standards, and contractual maintenance commitments.

Feature detail

Define maintenance activities against the actual usage of an asset by specifying recurring service intervals on its meter. For example, require an oil change after every 150 operating hours or an inspection after every configured number of miles, cycles, or units produced. As new readings are recorded, the asset's accumulated usage determines when the next maintenan…