Dynamics 365 Commerce: Design receipts using a modern, web-based designer in headquarters and print them on A4 paper or thermal printers from Store Commerce, supporting B2B scenarios

Applies to : Point of Sale (Store Commerce app and web), Commerce headquarters receipt format designer, Hardware Station, and Commerce Scale Unit.

The modern receipt designer introduces a React-based designer in headquarters at Retail and Commerce > Channel setup > POS setup > POS > Receipt formats > Designer . Users can author receipts in the browser with live preview, without installing the legacy desktop designer host. The legacy designer remains available for existing formats.

The feature adds a new receipt schema in RetailFormLayout , syncs it to the channel database, and uses ReceiptService v2 to return structured, platform-agnostic receipt data. Store Commerce, Hardware Station, and print components consume the same payload. A4 layouts use structured-to-platform conversion, while thermal layouts continue through OPOS, network printer, and Windows printer paths with compatible public print APIs.

A single receipt format can target both A4 and thermal printers, enabling B2B and trade-counter invoice printing from POS. The designer also supports strikethrough pricing, reprint indicators with date/time, EFT/card details in the main receipt flow, and custom fields.

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