ChangeIntel IT change radar
Public mode

No access to your tenant or devices. Every item links to its source. What this means

Some sources, documents or advisories need attention: 273/275 feeds/APIs · 469/469 docs · 8/9 advisories · checked 23:12 UTC Customize Public modeDiscuss ChangeIntel on Discord

Recorded 5 Nov 2026 at 18:04 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Contact Center: Historical analytics

Contact Center historical analytics provides out-of-box historical reporting for Dynamics 365 Contact Center, built on a shared analytics foundation. It moves reporting from heavier workload-specific Power BI models toward a shared analytics foundation with conformed facts, shared dimensions, pre-built aggregations, and common definitions across conversations, sessions, agents, queues, channels, CSAT, handle time, and operational KPIs. Customers can continue using out-of-box Power BI reports while gaining extensibility through Fabric, Direct Lake, SQL, Spark, and custom lakehouse models.

What changed

  1. Availability target: Not stated → October CY2026
  2. Availability target: October CY2026 → Not stated
  3. Availability target: Not stated → October CY2026
  4. Availability target: October CY2026 → Not stated
Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (31)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 5 Nov 2026 · 18:04:05 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  2. 5 Nov 2026 · 17:01:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  3. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → October CY2026
  4. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  5. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  6. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365 Contact Center/roadmap?topic=Dynamics%20365%20Contact%20Center&period=all#items → No longer listed in this observation
  7. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  8. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=574113
  9. 4 Nov 2026 · 13:26:53 UTC General availability targetOctober CY2026 → Not stated
  10. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  11. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  12. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  13. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=574113 → No longer listed in this observation
  14. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365 Contact Center/roadmap?topic=Dynamics%20365%20Contact%20Center&period=all#items
  15. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  16. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → October CY2026
  17. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  18. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  19. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365 Contact Center/roadmap?topic=Dynamics%20365%20Contact%20Center&period=all#items → No longer listed in this observation
  20. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  21. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=574113
  22. 4 Nov 2026 · 10:01:18 UTC General availability targetOctober CY2026 → Not stated
  23. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  24. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  25. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  26. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=574113 → No longer listed in this observation
  27. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365 Contact Center/roadmap?topic=Dynamics%20365%20Contact%20Center&period=all#items
  28. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  29. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  30. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  31. 29 Oct 2026 · 02:32:28 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM574113
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 23:12 UTC · 273 of 275 readable · 271 fully read · documentation 469/469 current

No accounts or analytics; your preferences stay in your browser. Information, not advice. ChangeIntel is an independent tool and is not affiliated with or endorsed by Microsoft, Apple, Google, Broadcom (VMware), Jamf, Oracle, Mozilla, or any other vendor it covers. Product names are trademarks of their owners. Built by Evotec.