Recorded 16 Oct 2026 at 20:17 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.
Dynamics 365 Customer Insights - Data: Turbocharge your pipeline to drive growth - Target right audience based on signals from earlier campaigns
You can now access behavioral data captured by Customer Insights - Journeys, such as emails opened and links clicked, and use it in Customer Insights - Data. The behavioral data from Customer Insights - Journeys is now automatically available in Customer Insights - Data. Key capabilities include: Get data quickly by eliminating the need to build and wait for special data flows to export behavioral data from Dataverse to Fabric, and then into Customer Insights - Data. Use the behavioral data to refine segments for precise targeting of customers that includes how they responded (or didn't respond) to previous campaigns. Combine Customer Insights - Journeys interaction data with other external data sources to create powerful customer measures for scoring and targeting customers with greater precision. Identify customers who weren't responsive to a campaign and retarget them using external systems like Google and Meta by exporting segments. Use unification to identify customers with multiple emails and see how they interact with your brand across different contact points, so you can see the customer and not just the email address. Scenario As a marketing manager at an online retail st…
What it said
- Roadmap ID
- 576827
- Status
- Launched
- General availability target
- July CY2026
- Preview target
- May CY2026
- Products
- Dynamics 365 Customer Insights - Data
- Clouds
- Worldwide (Standard Multi-Tenant)
- Release phases
- General Availability, Preview
- Platforms
- Web
- Added to the roadmap
- 16 Oct 2026 19:09 UTC
- Last changed
- 16 Oct 2026 19:09 UTC
Recorded links
Source evidence when recorded
- Microsoft 365 roadmap
- Complete at observationRead 16 Oct 2026 at 20:16 UTC
Coverage describes the sources at this observation. A complete read then does not establish their current position.
What changed
First observed 16 Oct 2026No field changes in the recorded history.
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