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Recorded 16 Oct 2026 at 20:17 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Dynamics 365 Customer Insights - Data: Turbocharge your pipeline to drive growth - Target right audience based on signals from earlier campaigns

You can now access behavioral data captured by Customer Insights - Journeys, such as emails opened and links clicked, and use it in Customer Insights - Data. The behavioral data from Customer Insights - Journeys is now automatically available in Customer Insights - Data. Key capabilities include: Get data quickly by eliminating the need to build and wait for special data flows to export behavioral data from Dataverse to Fabric, and then into Customer Insights - Data. Use the behavioral data to refine segments for precise targeting of customers that includes how they responded (or didn't respond) to previous campaigns. Combine Customer Insights - Journeys interaction data with other external data sources to create powerful customer measures for scoring and targeting customers with greater precision. Identify customers who weren't responsive to a campaign and retarget them using external systems like Google and Meta by exporting segments. Use unification to identify customers with multiple emails and see how they interact with your brand across different contact points, so you can see the customer and not just the email address. Scenario As a marketing manager at an online retail st…

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What it said

Roadmap ID
576827
Status
Launched
General availability target
July CY2026
Preview target
May CY2026
Products
Dynamics 365 Customer Insights - Data
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview
Platforms
Web
Added to the roadmap
16 Oct 2026 19:09 UTC
Last changed
16 Oct 2026 19:09 UTC

Source evidence when recorded

Microsoft 365 roadmap
Complete at observationRead 16 Oct 2026 at 20:16 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

What changed

First observed 16 Oct 2026

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 16 Oct 22:19 UTC · 254 of 255 readable · 253 fully read · documentation 0/410 current