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Dynamics 365 Commerce: Map keyboard shortcuts to common POS operations

Microsoft 365 Message Center Archive by Merill Fernando

Summary

Applies to : Point of Sale (Store Commerce); configured in Commerce headquarters.

Assign keyboard shortcuts to buttons in the Commerce headquarters button grid designer. Shortcuts are defined on buttons, not directly on operations, and can be applied to any button.

Use shortcuts for common operations, such as void line, price override, discount, change quantity, and change delivery mode.

Apply shortcuts to the currently selected line or lines. Users can discover shortcuts through tooltips and a help screen.

Configure shortcuts based on store requirements or user preferences.

Status
Launched
General availability target
Sep 2026
Preview target
Jul 2026
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview
Platforms
Web
Source created
4 Nov 2026
Source modified
4 Nov 2026 · 7d ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 18:25 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current