Dynamics 365 Commerce: Design and print A4 and thermal receipts in a modern designer

Applies to : Point of Sale (Store Commerce app, Store Commerce for web), headquarters (Commerce headquarters receipt format designer), Hardware Station, Commerce Scale Unit.

Modern designer in headquarters : A new React-based receipt designer is embedded in headquarters under Retail and Commerce > Channel setup > POS setup > POS > Receipt formats > Designer . You can author in the browser with a live preview pane that doesn't need any separate desktop designer host installation. The legacy designer remains available for existing formats.

New receipt schema, end-to-end : The new schema is added to RetailFormLayout and synchronized to the channel database. Commerce Runtime ( ReceiptService v2 ) returns structured receipt data that is platform-agnostic. Store Commerce, Hardware Station, and the print stack consume the same structured payload. A4 layouts route through the structured-to-platform conversion layer. Thermal layouts continue to route through OPOS (OLE for Retail POS), network printer, and Windows printer paths with backward-compatible public print APIs.

A4 and thermal routing : A single receipt format can target both paper sizes. The Hardware Station selects the appropriat…