Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Update live segments without interrupting ongoing journeys

For any segment, even those used in live journeys or other segments, marketers can edit and republish them to make changes. Changes won't take effect until the segments are published, giving marketers control over the timing of the changes. These changes are picked up at the next recurrence for recurring journeys and new additions are applied in real time for ongoing journeys.

Business Value

Campaigns often require adjustments after launch, such as refining target audiences based on analytics or changing business needs. Now marketers can make quick updates to segments without having to remake or republish journeys, enabling more agile and responsive segment targeting.

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