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Dynamics 365 Commerce: Omnichannel commerce - Add support for multiple outlet B2B ordering via CSU

Summary

Available for B2B scenarios in Dynamics 365 Commerce (including headless Commerce), this feature enables retailers to configure unified sign-in in Commerce headquarters and integrate third‑party storefronts using CSU APIs. The organization selector and related capabilities are exposed via CSU endpoints so that third-party sites can consume identities, organizational context, and ordering workflows without relying on native UI components.

Functional enhancements

Contact model transition : Replaces the customer account type "Person" with type "Contact" to better manage B2B partners.

Single contact linking : Links one customer contact to multiple organizations within the hierarchy.

Customer hierarchy improvements : Links B2B buyer and seller contacts to organization accounts directly from the customer hierarchy.

Unified ordering : Enables buyers to purchase for multiple outlets using a single account.

Organization credit limits : Allows all authorized buyers to order against the credit limit for their organization.

Sales order invoices : Generates sales orders and invoices tied directly to the organization account.

Organization account-based experiences : Automatically populates buye…

Status
Launched
General availability target
Sep 2026
Preview target
Apr 2026
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview
Platforms
Web
Source created
23 Oct 2026
Source modified
23 Oct 2026 · 1d ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 24 Oct 01:01 UTC · 271 of 271 readable · 269 fully read · documentation 464/464 current