Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Boost productivity with flexible views and search in segments

Customize your view: choose a Contact or Lead view from the new view picker to define which columns appear in the segment members table.

Align export with your view: exported member data automatically reflects your selected columns, ensuring consistency and eliminating post-export cleanup.

Quickly find specific members: use the built-in search to locate individuals within the segment membership list instantly.

Business Value

Understanding and acting on your audience starts with having the right data at your fingertips. Until now, getting the full context for segment members often meant switching between views, exporting data, or manually piecing information together.

With flexible views and in-list search, you can quickly surface the information that matters most directly within the segment. Customize the fields you want to see, find specific members faster, and work more efficiently without extra steps. The result is a more streamlined experience that helps you stay focused and act with confidence.

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