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Roadmap ID 578858 In development

Microsoft Teams: Shared call history in the Queues app on Mobile

Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 roadmap entry

Summary

Calling reps and Supervisor leads can view shared call history for their call queues in the Queues app on Mobile, helping them track call activity, review call details, and coordinate customer follow-ups while on the go.

Status
In development
General availability target
Dec 2026
Preview target
Not published
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Android, iOS
Source created
4 Nov 2026
Source modified
4 Nov 2026 · 7d ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 19:00 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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