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Recorded 4 Nov 2026 at 10:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft Teams: Copilot in the Queues app on Mobile

Agents and supervisors can use Copilot in the Queues app on Mobile to quickly understand and follow up on customer conversations. From shared call history, users can ask questions about a past call and use Copilot to surface relevant information and insights from the conversation, helping them get up to speed and take the next step without having to review the entire call

What it said

Roadmap ID
578859
Status
In development
General availability target
Not stated
Preview target
Not stated
Products
Microsoft Teams
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Android, iOS
Added to the roadmap
4 Nov 2026 00:02 UTC
Last changed
4 Nov 2026 00:02 UTC

Source evidence when recorded

merill-message-center-archive
Complete at observationRead 4 Nov 2026 at 09:18 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (8)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 4 Nov 2026 · 10:01:18 UTC General availability targetDecember CY2026 → Not stated
  2. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  3. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  4. 4 Nov 2026 · 10:01:18 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
  5. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578859 → No longer listed in this observation
  6. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
  7. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  8. 4 Nov 2026 · 07:16:39 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM578859
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources last checked 11 Nov 18:25 UTC · 274 of 275 readable · 273 fully read · checking again after a restart · documentation 0/440 current