Recorded 4 Nov 2026 at 10:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position.
See the latest record.
Microsoft 365 roadmapMicrosoft 365 roadmap
Microsoft Teams: Intelligent call recap for call queue calls on Mobile
Calling reps and supervisor leads can access intelligent call recap for call queue calls directly from the Queues app on Mobile. After a call, users can quickly catch up on the conversation with AI-generated notes, key discussion points, and recommended follow-up tasks, helping reduce the time spent reviewing calls and making it easier to move customer conversations forward while on the go.
What it said
Roadmap ID
578871
Status
In development
General availability target
Not stated
Preview target
Not stated
Products
Microsoft Teams
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability
Platforms
Android, iOS
Added to the roadmap
3 Nov 2026 00:14 UTC
Last changed
3 Nov 2026 00:14 UTC
Source evidence when recorded
merill-message-center-archive
Complete at observationRead 4 Nov 2026 at 09:18 UTC
Coverage describes the sources at this observation. A complete read then does not establish their current position.
Page history
Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.
4 Nov 2026 · 10:01:18 UTCLink: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 10:01:18 UTCLink: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=578871 → No longer listed in this observation