Zammad: Missing authorization on ticket attachment download

CISA KEV is observed exploitation evidence. FIRST EPSS is a dated prediction of exploitation in the next 30 days. Missing scores are unknown. This collector requests predictions only for explicit CVE aliases in the public NuGet archive; Microsoft release views retain their existing prediction scope.

No collected risk observation for these identifiers. This does not establish absence of exploitation or a zero probability.

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.

Source published

25 Sep 2026 16:48:34 UTC

Source modified

25 Sep 2026 17:44:24 UTC

Observed here

23 Oct 2026 15:48:27 UTC

Source terms

CVE Program Terms of Use

Original source record · Cite this exact observation · Complete original publisher JSON

This view projects the publisher's source fields for reading; the original JSON retains additional fields and CVE enrichment containers. Attribution: cve-program · CVE Program Terms of Use. Source text is retained; field grouping and change labels are provided by ChangeIntel.

CVSS 4.0 · 7.1 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N