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Zammad: Missing authorization in GraphQL mutation for suggesting knowledge base answers

Exact source revision recorded 23 Oct 2026 15:48:27 UTC. It does not establish the source's current position. Latest evidence.

cve-program · CVE-2026-56730

Published

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is meant to transform a knowledge base answer suggestion so it can be inserted into the ticket editor, but it only checks if the user has the ticket.agent permission. Checking the authorization to the knowledge base answer itself is missing. This vulnerability is fixed in 7.0.2.

Source published
25 Sep 2026 17:07:02 UTC
Source modified
29 Sep 2026 19:35:59 UTC
Observed here
23 Oct 2026 15:48:27 UTC
Source terms
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CVSS 4.0 · 2.1 CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

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Sources read 12 Nov 06:34 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current