Resolved
Anthropic (Claude) · degraded service
Degraded performance on platform.claude.com and Claude for Microsoft Office 365
Posted 1 Sep 17:05 UTC, last seen today 13:18 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- 1 Sep 18:07 UTCResolvedThis issue has been resolved.
- 1 Sep 17:52 UTCMonitoringWe are seeing success rates recover across affected services. Core inference and the API are not impacted.
- 1 Sep 17:05 UTCInvestigatingWe are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Anthropic (Claude) Degraded performance on Claude for Microsoft Office 365
Earlier incidents in the 14 days before
- Anthropic (Claude): Degraded performance on Claude for Microsoft Office 365Service incident · 1 Sep
- Anthropic (Claude): Degraded performance on claude.ai and Claude CodeService incident · 31 Aug
- Anthropic (Claude): Degraded performance on claude.aiService incident · 31 Aug
- Anthropic (Claude): Elevated errors on Claude Code and Claude CoworkService incident · 28 Aug
- Anthropic (Claude): Issues logging into Claude.aiService incident · 24 Aug
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
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