Resolved
Anthropic (Claude) · degraded service
Delayed credits on the Claude Platform
Posted 1 Oct 16:20 UTC, last seen today 14:09 UTC.
What it affected
As the provider names itWhat the provider posted
Newest first- 1 Oct 22:36 UTCResolvedThis issue has been resolved.
- 1 Oct 18:23 UTCMonitoringWe have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
- 1 Oct 16:20 UTCInvestigatingWe are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
- 1 Oct 18:28 UTC ChangeIntel noticed a new title; it was "Degraded performance on the Claude API and platform.claude.com"
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Cloudflare Cloudflare One Clients are incorrectly challenged on some sites
- Cloudflare Network Performance Issues in Columbus colo in Ohio
- GitHub Actions Job Delays
- Cloudflare Intermittent network connectivity issues in Mumbai
- OpenAI Issues with login, signup, and ads
- Cloudflare Increased Errors for Durable Objects and R2
Earlier incidents in the 14 days before
- Anthropic (Claude): Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APIService incident · 29 Sep
- Anthropic (Claude): Elevated errors for multiple modelsService incident · 22 Sep
Changed in the 14 days before
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.
Keep track
- Service status now: every provider ChangeIntel reads, with ongoing incidents first.
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- Everything about Anthropic Claude: its changes, known issues and incidents on one timeline.