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Active - Multiple services experiencing connectivity issues in multiple regions

Posted 30 Sep 20:30 UTC, left the provider's feed by 1 Oct 02:35 UTC.

Unknown Duration: the provider stated no start
19Regions named
6Other incidents at the same time

What it affected

As the provider names it

West USWest US 3Mexico CentralNorth EuropeWest EuropeFrance CentralUK WestUK SouthSwitzerland NorthGermany NorthSoutheast AsiaEast AsiaAustralia EastSouth IndiaJapan WestKorea CentralSouth Africa NorthUAE NorthJio India CentralApplication GatewayAzure FirewallAzure VMware SolutionExpressRoute GatewaysVPN Gateway

What the provider posted

Newest first
  1. 1 Oct 02:30 UTC Starting at 20:30 UTC on 30 September 2026, customers using gateway services may be experiencing degraded or interrupted network connectivity. Customers may see gateways failing to load in the Azure Portal, and may also be experiencing failures or delays with network management operations across the following impacted services: ExpressRoute Gateways Azure Firewall Application Gateways / Web Application Firewall VPN Gateways Azure VMWare Solution (AVS) Current status: The vast majority of previously-impacted regions are showing signs of recovery, we are working to apply configuration changes that were successful in other regions to the remaining five regions: France Central, North Europe, Southeast Asia, UK South, and UK West. Our investigation has identified a correlation between the timing of this incident and infrastructure operating system servicing activity, which has since been paused. The underlying failure mechanism has not yet been confirmed, and we continue to investigate why network service instances became unhealthy and why recovery behavior differed across services. We continue to validate recovery - region by region, and service by service. We will provide additional information within the next 60 minutes, or sooner if events warrant.
  2. 1 Oct 01:40 UTC ChangeIntel noticed the text change
  3. 1 Oct 00:29 UTC ChangeIntel noticed the text change
  4. 30 Sep 23:49 UTC ChangeIntel noticed the text change
  5. 30 Sep 23:18 UTC ChangeIntel noticed a new title; it was "Active - ExpressRoute Gateway - Multiple services experiencing connectivity issues in multiple regions"
  6. 30 Sep 23:08 UTC ChangeIntel noticed the text change
  7. 30 Sep 22:58 UTC ChangeIntel noticed a new title; it was "Active - Azure ExpressRoute Gateway service impacting event in multiple Azure Regions"
  8. 30 Sep 22:43 UTC ChangeIntel noticed the text change

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 14 Oct 2026

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Sources read 14 Oct 18:00 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current