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Cloudflare Zero Trust connectivity

Started today 03:20 UTC, resolved today 06:32 UTC: it lasted 3 h 11 min.

3 h 11 min How long it lasted, from the provider's times
10Updates posted
1Other incident at the same time

What it affected

As the provider names it

DashboardZero Trust

What the provider posted

Newest first
  1. today 06:32 UTCResolvedThis incident has been resolved.
  2. today 06:14 UTCMonitoringThe Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
  3. today 05:46 UTCMonitoringThe Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
  4. today 04:44 UTCMonitoringA fix has been implemented and we are monitoring the results.
  5. today 04:40 UTCIdentifiedThe issue has been identified and a fix is being implemented.
  6. today 04:22 UTCInvestigatingWe are continuing to investigate the issue.
  7. today 04:09 UTCInvestigatingWe are continuing to investigate the issue.
  8. today 03:47 UTCInvestigatingWe are continuing to investigate the issue.
  9. today 03:20 UTCInvestigatingCloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.
  10. today 03:20 UTCInvestigatingCloudflare is investigating issues with Cloudflare WARP and Cloudflare Zero Trust. Cloudflare WARP and Zero Trust users may experience connectivity issues or a degraded Internet experience.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

What changed

First observed 20 Oct 2026
  1. 20 Oct 2026 Resolved20 Oct 2026 06:32 UTC
  2. 20 Oct 2026 StageMonitoring → Resolved
  3. 20 Oct 2026 Observed stateOngoing → Ended
  4. 20 Oct 2026 SummaryThe Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services. → This incident has been resolved.
  5. 20 Oct 2026 SummaryThe Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services. → The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
  6. 20 Oct 2026 SummaryA fix has been implemented and we are monitoring the results. → The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
  7. 20 Oct 2026 StageIdentified → Monitoring
  8. 20 Oct 2026 SummaryThe issue has been identified and a fix is being implemented. → A fix has been implemented and we are monitoring the results.
  9. 20 Oct 2026 StageInvestigating → Identified
  10. 20 Oct 2026 SummaryWe are continuing to investigate the issue. → The issue has been identified and a fix is being implemented.
  11. 20 Oct 2026 ServicesZero Trust → Dashboard, Zero Trust
  12. 20 Oct 2026 SummaryCloudflare is investigating issues with Cloudflare WARP and Cloudflare Zero Trust. Cloudflare WARP and Zero Trust users may experience connectivity issues or a degraded Internet experience. → We are continuing to investigate the issue.

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Sources read 20 Oct 11:43 UTC · 258 of 260 readable · 256 fully read · documentation 416/439 current