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Resolved Cloudflare · degraded service

Cache Purging Delays Affecting Requests Routed Through EEUR

Started 27 Oct 15:10 UTC, resolved 27 Oct 16:14 UTC: it lasted 1 h 3 min.

Cloudflare status pageOn the status board
1 h 3 min How long it lasted, from the provider's times
4Updates posted
1Region named
6Other incidents at the same time · 1 possibly related

What it affected

As the provider names it

EuropeCDN Cache Purge

What the provider posted

Newest first
  1. 27 Oct 16:14 UTCResolvedThis incident has been resolved.
  2. 27 Oct 16:02 UTCMonitoringA fix has been implemented and we are monitoring the results.
  3. 27 Oct 15:10 UTCInvestigatingSome single-file cache purge requests (purge by URL) submitted through the Dashboard or API and routed through our EEUR purge queues are experiencing delays of up to 30 minutes. Cache invalidation for these requests may be delayed across our global network. This also affects Always Online. We are working to resolve the issue. As a temporary workaround, you may use Purge Everything, but this may cause a surge in traffic to your origin server(s) More updates to follow.
  4. 27 Oct 15:10 UTCInvestigatingCloudflare single-file cache purging (purge by URL) called via the Dashboard/API is running up to 30 minutes behind. This also affects the "Always Online" feature. We are working to resolve this issue as soon as possible. Until then, you may use the Purge Everything feature but do be aware it may cause a surge in traffic to your origin server(s). More updates to follow.
  5. 27 Oct 15:21 UTC ChangeIntel noticed a new title; it was "Cache Purging Delays in EEUR mainly ARN"
  6. 27 Oct 15:15 UTC ChangeIntel noticed a new title; it was "Cache Purging Delays in ARN"

Around it

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What changed

  1. Resolved: 27 Oct 2026 16:14 UTC · Status: Monitoring → Resolved · Incident state: Ongoing → Ended
  2. Status: Investigating → Monitoring
  3. Title changed
  4. Title changed
Page history

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Field-level log (9)

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  1. 27 Oct 2026 · 16:19:21 UTC Resolved27 Oct 2026 16:14 UTC
  2. 27 Oct 2026 · 16:19:21 UTC StageMonitoring → Resolved
  3. 27 Oct 2026 · 16:19:21 UTC Observed stateOngoing → Ended
  4. 27 Oct 2026 · 16:19:21 UTC SummaryA fix has been implemented and we are monitoring the results. → This incident has been resolved.
  5. 27 Oct 2026 · 16:04:09 UTC StageInvestigating → Monitoring
  6. 27 Oct 2026 · 16:04:09 UTC SummarySome single-file cache purge requests (purge by URL) submitted through the Dashboard or API and routed through our EEUR purge queues are experiencing delays of up to 30 minutes. Cache invalidation for these requests may be delayed across our global network. This also affects Always Online. We are working to resolve the issue. As a temporary workaround, you may use Purge Everything, but this may cause a surge in traffic to your origin server(s) More updates to follow. → A fix has been implemented and we are monitoring the results.
  7. 27 Oct 2026 · 15:21:06 UTC SummaryCloudflare single-file cache purging (purge by URL) called via the Dashboard/API is running up to 30 minutes behind. This also affects the "Always Online" feature. We are working to resolve this issue as soon as possible. Until then, you may use the Purge Everything feature but do be aware it may cause a surge in traffic to your origin server(s). More updates to follow. → Some single-file cache purge requests (purge by URL) submitted through the Dashboard or API and routed through our EEUR purge queues are experiencing delays of up to 30 minutes. Cache invalidation for these requests may be delayed across our global network. This also affects Always Online. We are working to resolve the issue. As a temporary workaround, you may use Purge Everything, but this may cause a surge in traffic to your origin server(s) More updates to follow.
  8. 27 Oct 2026 · 15:21:06 UTC TitleCache Purging Delays in EEUR mainly ARN → Cache Purging Delays Affecting Requests Routed Through EEUR
  9. 27 Oct 2026 · 15:15:55 UTC TitleCache Purging Delays in ARN → Cache Purging Delays in EEUR mainly ARN
ChangeIntel

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Sources read 13 Nov 13:11 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current

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