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Resolved Cloudflare · degraded service

API Shield JWT Validation Errors

Started 5 Oct 10:55 UTC, resolved 5 Oct 22:39 UTC: it lasted 11 h 43 min.

Cloudflare status pageOn the status board
11 h 43 min How long it lasted, from the provider's times
4Updates posted
6Other incidents at the same time

What it affected

As the provider names it

API Shield

What the provider posted

Newest first
  1. 5 Oct 22:39 UTCResolvedThis incident has been resolved.
  2. 5 Oct 20:09 UTCMonitoringA fix has been implemented and we are monitoring the results.
  3. 5 Oct 11:24 UTCIdentifiedThe issue has been identified and a fix is being implemented.
  4. 5 Oct 10:55 UTCInvestigatingCloudflare is investigating an issue affecting API Shield JWT validation for customers using symmetric keying material. Our team is actively working on restoring normal service.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

Cite this recorded revision to keep the same title, summary, facts and links when the page changes.

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 11:21 UTC · 251 of 253 readable · 250 fully read · documentation 0/409 current

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