Resolved
GitHub · degraded service
Elevated rate of errors for OpenAI models provided by Copilot
Posted 31 Aug 09:15 UTC, last seen today 11:33 UTC.
Unknown
Duration: the provider stated no start
6Updates posted
What it affected
As the provider names itWhat the provider posted
Newest first- 31 Aug 09:58 UTCResolvedBetween 08:37 and 09:41 UTC on August 31, 2026, GitHub Copilot experienced degradation affecting several GPT models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4-mini, gpt-5.4-nano, and the gpt-5.6 family (Luna, Sol, and Terra). Users encountered elevated error rates and interrupted streaming responses. Other models were not affected.The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring, displayed in-product warnings for the affected models, and coordinated with the provider. Service returned to normal after the provider implemented a mitigation.
- 31 Aug 09:58 UTCUpdateThe issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces.We will continue monitoring to ensure stability, but mitigation is complete.
- 31 Aug 09:51 UTCMonitoringThe degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
- 31 Aug 09:48 UTCUpdateOne of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.
- 31 Aug 09:22 UTCUpdateCopilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted.
- 31 Aug 09:15 UTCInvestigatingWe are investigating reports of degraded performance for Copilot AI Model Providers
Around it
From the sources ChangeIntel reads; a match in time is not a causeEarlier incidents in the 14 days before
- GitHub: Incident with Copilot AI Model ProvidersService incident · 27 Aug
- GitHub: Disruption with GitHub BillingService incident · 26 Aug
- GitHub: Incident with Actions and Pull RequestsService incident · 26 Aug
- GitHub: Incident with ActionsService incident · 26 Aug
- GitHub: Disruption with some GitHub servicesService incident · 26 Aug
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.
Keep track
- Service status now: every provider ChangeIntel reads, with ongoing incidents first.
- Status RSS feed: new and ended incidents as they happen.
- Everything about GitHub: its changes, known issues and incidents on one timeline.