Recorded 14 Oct 2026 at 10:16 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.
Intermittent failures creating agent tasks
Between 13:57 UTC on August 20 and 00:37 UTC on August 21, 2026, some users of the Copilot Cloud Agent experienced delays of up to 60 to 90 minutes in seeing the status and results of their agent tasks. The agent tasks themselves continued to run and complete during this time; only the visibility of their status was delayed.The cause was a regional outage in a third-party cloud database service that Copilot uses to store agent task status. We failed over the affected database to a healthy region, added processing capacity to work through the backlog, and restored normal operation once the underlying service recovered. No task data was lost during the incident.To prevent repetition of similar incidents, we are removing the database configuration that made us vulnerable to this regional outage and improving our database failover procedures.
What it said
- Observed state
- Ended
- Stage
- Resolved
- Posted
- 20 Aug 2026 14:43 UTC
Recorded links
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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