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Increase in timeouts for some unauthenticated users

Posted 8 Nov 10:36 UTC, last seen today 13:15 UTC.

Unknown Duration: the provider stated no start
7Updates posted
6Other incidents at the same time

What it affected

As the provider names it

API Requests

What the provider posted

Newest first
  1. 8 Nov 12:32 UTCResolvedThis incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  2. 8 Nov 12:29 UTCMonitoringThe degradation has been mitigated. We are monitoring to ensure stability.
  3. 8 Nov 11:56 UTCUpdateThe degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.
  4. 8 Nov 11:50 UTCUpdateWe've identified a problematic component and are working to redeploy it.
  5. 8 Nov 11:20 UTCUpdateAPI Requests is experiencing degraded performance. We are continuing to investigate.
  6. 8 Nov 11:16 UTCUpdateWe are continuing to investigate degraded performance primarily for unauthenticated users.
  7. 8 Nov 10:36 UTCInvestigatingWe are investigating reports of impacted performance for some GitHub services.

Around it

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What changed

  1. Services: API Requests
  2. Status: Investigating → Resolved · Incident state: Ongoing → Ended
Page history

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Field-level log (8)

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  1. 8 Nov 2026 · 16:47:15 UTC ServicesAPI Requests
  2. 8 Nov 2026 · 12:34:19 UTC StageInvestigating → Resolved
  3. 8 Nov 2026 · 12:34:19 UTC Observed stateOngoing → Ended
  4. 8 Nov 2026 · 12:34:19 UTC SummaryThe degradation affecting API Requests has been mitigated. We are monitoring to ensure stability. → This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
  5. 8 Nov 2026 · 11:58:43 UTC SummaryWe've identified a problematic component and are working to redeploy it. → The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.
  6. 8 Nov 2026 · 11:53:39 UTC SummaryAPI Requests is experiencing degraded performance. We are continuing to investigate. → We've identified a problematic component and are working to redeploy it.
  7. 8 Nov 2026 · 11:23:13 UTC SummaryWe are continuing to investigate degraded performance primarily for unauthenticated users. → API Requests is experiencing degraded performance. We are continuing to investigate.
  8. 8 Nov 2026 · 11:18:08 UTC SummaryWe are investigating reports of impacted performance for some GitHub services. → We are continuing to investigate degraded performance primarily for unauthenticated users.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 13 Nov 13:11 UTC · 274 of 275 readable · 273 fully read · documentation 469/469 current