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Incident with Copilot AI Model Providers

Posted 27 Aug 10:04 UTC, last seen 12 Oct 12:20 UTC.

Unknown Duration: the provider stated no start
5Updates posted
1Other incident at the same time

What it affected

As the provider names it

Copilot AI Model Providers

What the provider posted

Newest first
  1. 27 Aug 12:12 UTCResolvedOn August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue with our upstream provider. Users encountered elevated error rates when using Kimi K3. No other models were impacted. The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
  2. 27 Aug 12:12 UTCUpdateThe issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces.We will continue monitoring to ensure stability.
  3. 27 Aug 11:58 UTCUpdateCopilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
  4. 27 Aug 10:43 UTCUpdateWe are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
  5. 27 Aug 10:04 UTCInvestigatingWe are investigating reports of degraded availability for Copilot AI Model Providers

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Elsewhere at the same time

Earlier incidents in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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Sources read 14 Oct 18:00 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current