Issues with the Client Details Page

Cisco

1. 1 Apr 2025 20:24 UTCResolvedThis incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
2. 1 Apr 2025 16:34 UTCMonitoringOur teams are in the process of rolling out a mitigation to the Meraki Cloud. These efforts are active and ongoing.
3. 1 Apr 2025 14:18 UTCIdentifiedWe have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.Please continue using the old version of the page as a workaround in the meantime.
4. 1 Apr 2025 13:25 UTCInvestigatingWe are investigating further performance issues with the Client Details Page since a fix was deployed that is impacting some users. Switching to the old version of the page should avoid these issues and can be used as a workaround in the meantime.
5. 1 Apr 2025 12:19 UTCMonitoringOur teams are in the process of rolling out a mitigation to the Meraki Cloud. Some customers may have already regained access to the Clients Details page. These efforts are active, and ongoing.
6. 1 Apr 2025 11:54 UTCUpdateWe have identified a fix for this issue. It is currently going through vigorous testing before being deployed to our systems.Please continue using the old version of the page as a workaround in the meantime.
7. 1 Apr 2025 07:58 UTCUpdateWe have identified the cause of the issue, and our teams are actively working on putting mitigation in place.Please continue using the old version of the page as a workaround in the meantime.
8. 1 Apr 2025 03:20 UTCIdentifiedWe have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.Please continue using the old version of the page as a workaround in the meantime.
9. 1 Apr 2025 03:12 UTCInvestigatingWe are investigating an issue with the Client Details Page that is impacting some users. Switching to the old version of the page should allow the page to load and can be used as a workaround in the meantime.

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