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Camera API error

Posted 15 Jul 17:43 UTC, last seen today 11:51 UTC.

Unknown Duration: the provider stated no start
2Updates posted

What it affected

As the provider names it

North and South AmericaAPICameraEuropeAsia-PacificCanada

What the provider posted

Newest first
  1. 15 Jul 19:11 UTCResolvedOur teams have successfully mitigated the issue that was affecting customers. It has been confirmed that the the generateSnapshot Camera API endpoint is responding as expected. If you continue to have issues, please contact Customer Support.
  2. 15 Jul 17:43 UTCIdentifiedWe are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error). Our teams are actively investigating and have identified the issue.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Changed in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 11:53 UTC · 252 of 253 readable · 251 fully read · documentation 0/409 current