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Resolved Cisco Meraki · degraded service

China Device-to-Cloud Connectivity Issues

Posted 8 Nov 2024 05:04 UTC, last seen today 12:52 UTC.

Cisco Meraki status page
Unknown Duration: the provider stated no start
4Updates posted

What it affected

As the provider names it

China

What the provider posted

Newest first
  1. 8 Nov 2024 07:36 UTCResolvedThis incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
  2. 8 Nov 2024 05:30 UTCMonitoringA fix has been implemented and we are monitoring the results.
  3. 8 Nov 2024 05:16 UTCIdentifiedWe have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
  4. 8 Nov 2024 05:04 UTCInvestigatingWe are aware that a subset of devices are having issues connecting to the Cisco Meraki Dashboard in China (dashboard.meraki.cn). Devices currently showing offline should still be able to operate and pass client traffic using its last known configuration.Our teams are actively investigating the issue.

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Earlier incidents in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

Cite this recorded revision to keep the same title, summary, facts and links when the page changes.

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An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 12:55 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current

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