ChangeIntelIT change radar
Public mode

No tenant, Graph, or device access. Every item links to its source. What this means

Some sources or documents need attention: 254/255 feeds/APIs · 0/409 docs · checked 12:55 UTC Customize Public modeDiscuss ChangeIntel on Discord
Resolved Cisco Meraki · degraded service

Meraki Support Phone Outage

Posted 20 Oct 2025 15:08 UTC, last seen today 12:52 UTC.

Cisco Meraki status page
Unknown Duration: the provider stated no start
4Updates posted
1Other incident at the same time

What it affected

As the provider names it

Cisco

What the provider posted

Newest first
  1. 21 Oct 2025 01:07 UTCResolvedThe issues connecting to the Support team via phone are now resolved. Thank you for your patience.
  2. 20 Oct 2025 21:38 UTCUpdateWe are continuing to monitor the situation related to issues connecting to the Support team via phone, with indications that the service is recovering. If you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage. We appreciate your patience and understanding as we work to restore full service.
  3. 20 Oct 2025 16:45 UTCMonitoringWe are actively monitoring the situation related to issues connecting to the Support team via phone. If you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage. We appreciate your patience and understanding as we work to restore full service.
  4. 20 Oct 2025 15:08 UTCInvestigatingWe are currently experiencing issues connecting to the Support team via phones. Our team is actively working on this. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage".

Around it

From the sources ChangeIntel reads; a match in time is not a cause

Elsewhere at the same time

Earlier incidents in the 14 days before

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

Cite this recorded revision to keep the same title, summary, facts and links when the page changes.

A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.

Keep track

ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 12:55 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current

No accounts or analytics; your preferences stay in your browser. Information, not advice. ChangeIntel is an independent tool and is not affiliated with or endorsed by Microsoft, Apple, Google, Broadcom (VMware), Jamf, Oracle, Mozilla, or any other vendor it covers. Product names are trademarks of their owners. Built by Evotec.