Service degradation
Microsoft 365 admin center · degraded service
Users may be unable to access multiple Microsoft 365 services using Global Secure Access (GSA)
Posted 13 Oct 15:24 UTC, left the provider's feed by 13 Oct 16:31 UTC.
Unknown
Duration: the provider stated no start
6Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 13 Oct 15:24 UTC User impact: Users may be unable to access multiple Microsoft 365 services using GSA. More info: Impacted services may include, but aren't limited to: - Outlook - Outlook on the web - OneDrive - SharePoint Online - Microsoft Teams - Windows 365 Cloud PCs Current status: We've completed redirecting traffic to healthy infrastructure and are assessing for positive trends towards recovery. We're continuing to investigate additional mitigating actions to expedite remediation. Start time: Tuesday, October 13, 2026, at 8:00 AM UTC Next update by: Tuesday, October 13, 2026, at 4:30 PM UTC
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
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- Microsoft 365 admin center Users may be unable to access multiple Microsoft 365 services using Global Secure Access (GSA)
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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