Service degradation
Microsoft 365 admin center · degraded service
Admin center: Service degradation
Posted 13 Oct 13:39 UTC, left the provider's feed by 13 Oct 14:39 UTC.
Unknown
Duration: the provider stated no start
6Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 13 Oct 13:39 UTC User impact: Users may be unable to access multiple Microsoft 365 services using GSA. More info: Impacted services may include, but aren't limited to: - Outlook - Outlook on the web - OneDrive - SharePoint Online - Microsoft Teams - Windows 365 Cloud PCs Current status: We're continuing to apply the aforementioned traffic and performance optimizations with early signals showing signs of recovery. Scope of impact: Some users in Germany and the United Kingdom attempting to access Microsoft 365 services listed in the More info section using GSA may be impacted. Root cause: A section of GSA infrastructure is performing below acceptable performance thresholds, affecting connectivity to Microsoft 365 services and resulting in impact. Next update by: Tuesday, October 13, 2026, at 3:30 PM UTC
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
- Cloudflare Audit Logs v2 ingestion is missing multiple Cloudflare products
- GitLab.com Increase of HTTP 50X errors on GitLab.com
- Cloudflare Elevated Errors in China Network Colos
- Azure DevOps Investigating a service disruption
- GitLab.com Job delays on saas-linux-small-amd64 hosted runners
- Microsoft 365 admin center Users may be unable to access multiple Microsoft 365 services using Global Secure Access (GSA)
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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