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Admin center: Service degradation

Posted 13 Oct 14:59 UTC, left the provider's feed by 13 Oct 15:15 UTC.

Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

Newest first
  1. 13 Oct 14:59 UTC User impact: Users may be unable to access multiple Microsoft 365 services using GSA. More info: Impacted services may include, but aren't limited to: - Outlook - Outlook on the web - OneDrive - SharePoint Online - Microsoft Teams - Windows 365 Cloud PCs Current status: We're redirecting traffic from the underperforming infrastructure to improve service health. We're monitoring to confirm this will fully resolve impact. Scope of impact: Some users in Germany and the United Kingdom attempting to access Microsoft 365 services listed in the More info section using GSA may be impacted. Start time: Tuesday, October 13, 2026, at 8:00 AM UTC Root cause: A section of GSA infrastructure is performing below acceptable performance thresholds, affecting connectivity to Microsoft 365 services and resulting in impact. Next update by: Tuesday, October 13, 2026, at 3:30 PM UTC

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 15:58 UTC · 254 of 255 readable · 253 fully read · documentation 0/409 current