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Service degradation Microsoft 365 admin center · degraded service

Users may be unable to access multiple Microsoft 365 services using Global Secure Access (GSA)

Posted 13 Oct 17:26 UTC, left the provider's feed by 13 Oct 18:21 UTC.

Microsoft 365 admin center status pageOn the status board
Unknown Duration: the provider stated no start
6Other incidents at the same time

What it affected

As the provider names it

Admin center

What the provider posted

Newest first
  1. 13 Oct 17:26 UTC User impact: Users may be unable to access multiple Microsoft 365 services using GSA. More info: Impacted services may include, but aren't limited to: - Outlook - Outlook on the web - OneDrive - SharePoint Online - Microsoft Teams - Windows 365 Cloud PCs Current status: We're continuing our targeted restarts throughout the impacted infrastructure, and our telemetry shows services hosted on the restarted infrastructure are now operating at healthy service levels. We're also receiving confirmation that impact is resolved for some users. Scope of impact: Some users in Germany attempting to access Microsoft 365 services listed in the More info section using GSA may be impacted. Start time: Tuesday, October 13, 2026, at 7:40 AM UTC Next update by: Tuesday, October 13, 2026, at 6:30 PM UTC

Around it

From the sources ChangeIntel reads; a match in time is not a cause

What changed

First observed 14 Oct 2026

No field changes in the recorded history.

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 14 Oct 11:53 UTC · 252 of 253 readable · 251 fully read · documentation 0/409 current

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