Service degradation
Microsoft 365 admin center · degraded service
Users may be unable to access multiple Microsoft 365 services using Global Secure Access (GSA)
Posted 13 Oct 16:25 UTC, left the provider's feed by 13 Oct 17:31 UTC.
Unknown
Duration: the provider stated no start
6Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 13 Oct 16:25 UTC User impact: Users may be unable to access multiple Microsoft 365 services using GSA. More info: Impacted services may include, but aren't limited to: - Outlook - Outlook on the web - OneDrive - SharePoint Online - Microsoft Teams - Windows 365 Cloud PCs Current status: We're restarting a portion of impacted infrastructure where we've removed traffic and are seeing positive trends towards recovery. We've confirmed through internal testing that this resolves impact for some users and we're monitoring to validate the full recovery of the service. Start time: Tuesday, October 13, 2026, at 8:00 AM UTC Next update by: Tuesday, October 13, 2026, at 5:30 PM UTC
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
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What changed
First observed 14 Oct 2026No field changes in the recorded history.
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