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Service degradation Microsoft 365 and Copilot for consumers · degraded service

Users may be unable to access or perform several actions in Microsoft 365 services

Posted 12 Nov 19:33 UTC; still ongoing when ChangeIntel last read it, 1 min ago.

Microsoft 365 and Copilot for consumers status pageOn the status board
Unknown Open so far
6Other incidents at the same time

What it affected

As the provider names it

Microsoft 365 (Consumer)

What the provider posted

Newest first
  1. today 12:50 UTC User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: Our recovery efforts to restore service health throughout the affected environment is progressing. In parallel, we're continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 2:30 PM UTC
  2. today 11:59 UTC ChangeIntel noticed the text change
  3. today 10:31 UTC ChangeIntel noticed the text change
  4. today 06:32 UTC ChangeIntel noticed the text change
  5. today 04:29 UTC ChangeIntel noticed the text change
  6. today 04:19 UTC ChangeIntel noticed the text change
  7. today 00:39 UTC ChangeIntel noticed the text change
  8. today 00:24 UTC ChangeIntel noticed a new title; it was "Users may be unable to access or perform several actions in Microsoft 365 services such as Outlook.com and OneDrive."

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Field-level log (8)

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  1. 13 Nov 2026 · 11:59:10 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 12:30 PM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: Our recovery efforts to restore service health throughout the affected environment is progressing. In parallel, we're continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 2:30 PM UTC
  2. 13 Nov 2026 · 10:31:49 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re pursuing multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 8:30 AM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 12:30 PM UTC
  3. 13 Nov 2026 · 06:32:10 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re continuing our recovery efforts to restore service health throughout the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 6:30 AM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re pursuing multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 8:30 AM UTC
  4. 13 Nov 2026 · 04:29:52 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive, OneNote To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 4:30 AM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re continuing our recovery efforts to restore service health throughout the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services. Next update by: Friday, November 13, 2026, at 6:30 AM UTC
  5. 13 Nov 2026 · 04:19:40 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive, OneNotem To Do, Teams, and Microsoft 365 for the web' although you may also see issues in other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 4:30 AM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive, OneNote To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 4:30 AM UTC
  6. 13 Nov 2026 · 00:39:44 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're testing some mitigation actions that meant to provide relief to users. and will apply those broadly if successful. We've confirmed that this impacts OneNote as well as Outlook.com, OneDrive, To Do, Teams, and Microsoft 365 for the web. Other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 12:30 AM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive, OneNotem To Do, Teams, and Microsoft 365 for the web' although you may also see issues in other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 4:30 AM UTC
  7. 13 Nov 2026 · 00:24:17 UTC SummaryUser impact: Users may be unable to access or perform several actions in Microsoft 365 services such as Outlook.com and OneDrive. Current status: We're investigating an issue that may be preventing access to Microsoft 365 services such as Outlook.com and OneDrive. This could prevent Outlook email or OneDrive access and could also limit the features or functions available. We're determing additional services and feature which may be affected. Next update by: Thursday, November 12, 2026, at 8:30 PM UTC → User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We're testing some mitigation actions that meant to provide relief to users. and will apply those broadly if successful. We've confirmed that this impacts OneNote as well as Outlook.com, OneDrive, To Do, Teams, and Microsoft 365 for the web. Other Microsoft 365 services could be affected. Next update by: Friday, November 13, 2026, at 12:30 AM UTC
  8. 13 Nov 2026 · 00:24:17 UTC TitleUsers may be unable to access or perform several actions in Microsoft 365 services such as Outlook.com and OneDrive. → Users may be unable to access or perform several actions in Microsoft 365 services
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Sources read 13 Nov 12:08 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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