Resolved
OpenAI · degraded service
Support available via email
Posted 29 Sep 23:18 UTC, last seen today 12:22 UTC.
Unknown
Duration: the provider stated no start
3Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 29 Sep 23:18 UTC The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
Earlier incidents in the 14 days before
- OpenAI: Issues with CodexService incident · 25 Sep
- OpenAI: Elevated Error Rates on GPT-6 Astra ProService incident · 24 Sep
- OpenAI: Mobile users unable to see Work Mode and the Model PickerService incident · 23 Sep
- OpenAI: Elevated Error Rates for ChatGPT across Plus and Pro plans.Service incident · 23 Sep
- OpenAI: Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.Service incident · 22 Sep
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
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