Resolved
OpenAI · degraded service
Unable to create new ChatGPT Work threads in latest version of desktop app
Posted 7 Oct 11:53 UTC, last seen today 12:22 UTC.
Unknown
Duration: the provider stated no start
2Other incidents at the same timeWhat it affected
As the provider names itWhat the provider posted
Newest first- 7 Oct 11:53 UTC We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
- 7 Oct 11:56 UTC ChangeIntel noticed the text change
- 7 Oct 11:11 UTC ChangeIntel noticed the text change
- 7 Oct 09:31 UTC ChangeIntel noticed the text change
- 7 Oct 05:57 UTC ChangeIntel noticed the text change
- 7 Oct 05:47 UTC ChangeIntel noticed a new title; it was "new thread failed on the latest desktop app version for personal accounts"
Around it
From the sources ChangeIntel reads; a match in time is not a causeElsewhere at the same time
Earlier incidents in the 14 days before
- OpenAI: Workspace Agents Degraded and Responses ImpactedService incident · 7 Oct
- OpenAI: Computer Use Is Experiencing IssuesService incident · 6 Oct
- OpenAI: Errors processing large PDFs in the Responses APIService incident · 6 Oct
- OpenAI: Elevated error rates in ChatGPT Go conversationsService incident · 6 Oct
- OpenAI: Elevated errors across ChatGPT, Codex, and the API including the Agents APIService incident · 6 Oct
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
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