UrgencyCritical · 1 exploited
RiskModerate
Resolved
Windows release health · Windows 11, version 26H1 and 2 more versions
Microsoft Teams and Outlook might fail to launch on ARM-based devices
This most likely occurs on new PCs after installing the August Windows security update and does not affect other apps.
What to do
Resolved by KB5124012. Install it, or any later update for your Windows version, on affected devices.
Fixed by KB5124012 Published 8 Sep 2026 · OS build 28000.295428Days from the update that caused it to the fix
0/3Windows versions where it is open
8 SepLast updated by Microsoft · 36d ago
Status on each Windows version
Microsoft can list one issue differently per version| Windows version | Status | Caused by | Fixed by | Updated |
|---|---|---|---|---|
| Windows 11, version 26H1Home and Pro · Enterprise and Education | Resolved | KB5121000 · 11 Aug | KB5124012 | 8 Sep |
| Windows 11, version 25H2Home and Pro · Enterprise and Education | Resolved | KB5121003 · 11 Aug | KB5124008 | 8 Sep |
| Windows 11, version 24H2Enterprise and Education · LTSC | Resolved | KB5121003 · 11 Aug | KB5124008 | 8 Sep |
The update that caused it
What changed
First observed 14 Oct 2026No field changes in the recorded history.
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