Self-service password reset

Timelines and exceptions · All guidance changes

Entra · Official Microsoft guidance

No content change seen yet. Watched since 8 Oct 23:13 UTC, last read today 00:51 UTC, next check 27 Oct 00:51 UTC. Microsoft's own edits are listed below.

Read the Microsoft source · Link to this observation · My radar

Timeline

From the capture of 8 Oct 23:13 UTC · an earlier observation

Legacy capture: table structure or oversized sections are unavailable for extraction

11 recorded changes

Microsoft's revision log on this page · 24 entries

Dates from the page's own change log or history section. They describe earlier edits, not upcoming policy.

How it works: Microsoft Entra self-service password resetRecommendation2 conditions
How does the password reset process work?RequirementException2 conditions
How does the password reset process work?Recommendation
How does the password reset process work?Requirement1 condition
How does the password reset process work?Requirement
How does the password reset process work?RequirementException3 conditions
How does the password reset process work?Exception1 condition
Reconfirm authentication informationException2 conditions
Reconfirm authentication informationRequirement1 condition
Authentication methodsRequirementRecommendation2 conditions
Authentication methodsException1 condition
Authentication methodsRequirement
Number of authentication methods requiredRequirement
Number of authentication methods requiredRequirementRecommendation1 condition
Number of authentication methods requiredRequirement1 condition
Mobile app and SSPRException1 condition
Mobile app and SSPRRequirement
Mobile app and SSPRRequirementExceptionRecommendation3 conditions
Change authentication methodsRequirementException1 condition
Change authentication methodsRequirement
Change authentication methodsRequirementException1 condition
Change authentication methodsRequirement
Allow users to unlock accounts without resetting their passwordException1 condition
Password reset for B2B usersScope1 condition

Extracted automatically from Microsoft's wording. Confirm dates, conditions and whether they apply to you in the source before acting; a month or quarter is a window, not a day.

How this timeline changed

Changes between ChangeIntel's readings of the page, between commits of its source file where Microsoft publishes it, in Internet Archive copies of pages that keep no other history, and entries from Microsoft's own change log (dated as Microsoft dates them). Edits between readings that neither records are unknown.

10 Dec 2025
No longer on the page Authentication methods Microsoft's source, commit 8d1f26b
8 Sep 2025
Requirement added How does the password reset process work?Microsoft's source, commit dabc733
8 Sep 2025
No longer on the page How does the password reset process work?Microsoft's source, commit dabc733
21 May 2025
No longer on the page How does the password reset process work?Microsoft's source, commit 44f8981
21 May 2025
Requirement added How does the password reset process work?Microsoft's source, commit 44f8981
7 May 2025
Requirement added How does the password reset process work?Microsoft's source, commit 8861039
7 May 2025
No longer on the page How does the password reset process work?Microsoft's source, commit 8861039
28 Mar 2025
No longer on the page Reconfirm authentication information Microsoft's source, commit 58db91c
28 Mar 2025
Exception added Reconfirm authentication information Microsoft's source, commit 58db91c
28 Mar 2025
Requirement added Reconfirm authentication information Microsoft's source, commit 58db91c
28 Mar 2025
No longer on the page Reconfirm authentication information Microsoft's source, commit 58db91c

Observed history and review priority

Captured 8 Oct 23:13 UTC; extracted 22 Oct 18:57 UTC. Extractor: microsoft-1/9/d9863eb412f92fa5ec3a8ca32e2dd7cfe8095530f456ecb1866608d1166a435d/legacy.

Earlier unavailable versions and edits between checks are unknown. A missing statement requires review; it does not mean the policy was cancelled. Recovered historical statements are not original revision snapshots.

Retained observations · 17

Compact evidence remains available after full document bodies expire. Earlier extractions can have different vocabulary or capture limitations.

24 Oct 00:41 UTC · 36 candidates
12 Oct 23:53 UTC · 36 candidates
8 Oct 23:13 UTC · 32 candidates
6 Oct 20:55 UTC · 36 candidates
5 Oct 15:03 UTC · 36 candidates
29 Sep 19:41 UTC · 36 candidates
26 Mar 22:55 UTC · 36 candidates
12 Dec 2025 14:49 UTC · 36 candidates
10 Dec 2025 16:30 UTC · 36 candidates
10 Dec 2025 16:21 UTC · 36 candidates
10 Dec 2025 16:13 UTC · 37 candidates
8 Sep 2025 20:52 UTC · 37 candidates
21 May 2025 16:35 UTC · 36 candidates
7 May 2025 07:28 UTC · 37 candidates
28 Mar 2025 23:15 UTC · 36 candidates
28 Mar 2025 23:03 UTC · 36 candidates
27 Mar 2025 16:01 UTC · 36 candidates

Microsoft's edits

History on GitHub

Commits to the page's source in MicrosoftDocs/entra-docs, with Microsoft's own messages. Commit dates can be hours or days before Learn publishes the change. ChangeIntel keeps a copy of each diff, so an edit stays readable here if GitHub stops serving it. Read today 00:34 UTC.

6 Oct 20:55 UTC Merge pull request #14522 from tilarso/docs/clarify-sspr-oath-method-counting Served on LearnView diff
5 Oct 15:03 UTC Clarify SSPR OATH method counting View diff
29 Sep 19:41 UTC Update Azure to Entra in password policy section (#1914) View diff
26 Mar 22:55 UTC Fix broken internal links — batch 4/7 (20 files) View diff
12 Dec 2025 14:49 UTC Update authentication methods documentation to include link for overview and clarify Email OTP method in SSPR Article View diff
10 Dec 2025 16:30 UTC Update authentication method links in SSPR documentation for accuracy View diff
10 Dec 2025 16:21 UTC Update authentication methods in SSPR documentation for clarity and accuracy View diff
10 Dec 2025 16:13 UTC Learn Editor: Update concept-sspr-howitworks.md View diff
8 Sep 2025 20:52 UTC Merge pull request #1551 from anchoub/patch-4 View diff
21 May 2025 16:35 UTC [ms-custom] Add MS Custom to entra-pr View diff
7 May 2025 07:28 UTC Update concept-sspr-howitworks.md View diff
28 Mar 2025 23:15 UTC added OATH tokens View diff
28 Mar 2025 23:03 UTC copyedited note View diff
27 Mar 2025 16:01 UTC Update concept-sspr-howitworks.md View diff

6 metadata-only edits · author, dates or topic labels, no article text

12 Feb 23:16 UTC [BULK UPDATE] Moves metadata to folder level in docfx.json. Metadata onlyView diff
3 Feb 20:33 UTC [BULK UPDATE] Removes outdated manager from individual files and instead moves to folder level for manager in docfx.json file. Metadata onlyView diff
27 Jan 00:17 UTC Reclassify ms.topic values batch 3 (entries 81 to 120) Metadata onlyView diff
31 Jul 2025 07:05 UTC Bulk update ms.topic, folder: identity,permissions-management,standards Metadata onlyView diff
26 May 2025 22:47 UTC adding image meta data Metadata onlyView diff
7 Mar 2025 18:21 UTC BULK [Microsoft Entra] Manager update Metadata onlyView diff

Retained observations

24 Oct 00:41 UTC
Source metadata changed; retained article content is unchanged.
12 Oct 23:53 UTC
The page title or its body outside the tracked passages changed. Review the source for its effect.
8 Oct 23:13 UTC · shown above

What changed

First observed 18 Oct 2026

No field changes are shown for this selection.

Cite this recorded revision to keep the same title, summary, facts and links when the page changes.

A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.