Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Summary

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Status
Launched
General availability target
Nov 2025
Preview target
Aug 2025
Products
Microsoft Copilot (Microsoft 365)
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview, Targeted Release
Platforms
Android, Desktop, iOS, Mobile, Web
Added to the roadmap
8 Apr 2025
Last changed
1 Sep 2026 · 26d ago
recently changed
ChangeIntel is an independent tool and is not affiliated with or endorsed by Microsoft. Microsoft, Windows, Microsoft 365, Azure, and related names are trademarks of the Microsoft group of companies. Data comes from public sources listed on Sources; every item links to its original page. Dates and statuses can change after they are read. Built by Evotec. This is the public demo. It can also run on your own server, with your Microsoft 365 tenant and device data kept inside your network; Evotec can help you deploy and extend it.