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Recorded 5 Nov 2026 at 17:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

What it said

Roadmap ID
487836
Status
Launched
General availability target
November CY2025
Preview target
August CY2025
Products
Microsoft Copilot (Microsoft 365)
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview, Targeted Release
Platforms
Android, Desktop, iOS, Mobile, Web
Added to the roadmap
8 Apr 2025 00:00 UTC
Last changed
1 Sep 2026 23:00 UTC

Source evidence when recorded

Microsoft 365 roadmap
IncompleteRead 5 Nov 2026 at 15:56 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (70)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 5 Nov 2026 · 17:01:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 4 Nov 2026 · 15:02:25 UTC Last changed8 Apr 2025 00:00 UTC → 1 Sep 2026 23:00 UTC
  3. 4 Nov 2026 · 15:02:25 UTC PlatformsAndroid, Desktop, iOS, Web → Android, Desktop, iOS, Mobile, Web
  4. 4 Nov 2026 · 15:02:25 UTC ProductsMicrosoft Copilot (Microsoft 365), Mobile → Microsoft Copilot (Microsoft 365)
  5. 4 Nov 2026 · 15:02:25 UTC Preview targetNot stated → August CY2025
  6. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → November CY2025
  7. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  8. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  9. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft Copilot (Microsoft 365)/roadmap?topic=Microsoft%20Copilot%20%28Microsoft%20365%29&period=all#items → No longer listed in this observation
  10. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft 365 Copilot/roadmap?topic=Microsoft%20365%20Copilot&period=all#items
  11. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=487836
  12. 4 Nov 2026 · 15:02:25 UTC SummaryThe Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience. → The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.
  13. 4 Nov 2026 · 13:26:53 UTC Last changed1 Sep 2026 23:00 UTC → 8 Apr 2025 00:00 UTC
  14. 4 Nov 2026 · 13:26:53 UTC PlatformsAndroid, Desktop, iOS, Mobile, Web → Android, Desktop, iOS, Web
  15. 4 Nov 2026 · 13:26:53 UTC ProductsMicrosoft Copilot (Microsoft 365) → Microsoft Copilot (Microsoft 365), Mobile
  16. 4 Nov 2026 · 13:26:53 UTC Preview targetAugust CY2025 → Not stated
  17. 4 Nov 2026 · 13:26:53 UTC General availability targetNovember CY2025 → Not stated
  18. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  19. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  20. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft 365 Copilot/roadmap?topic=Microsoft%20365%20Copilot&period=all#items → No longer listed in this observation
  21. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=487836 → No longer listed in this observation
  22. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft Copilot (Microsoft 365)/roadmap?topic=Microsoft%20Copilot%20%28Microsoft%20365%29&period=all#items
  23. 4 Nov 2026 · 13:26:53 UTC SummaryThe Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience. → The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.
  24. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  25. 4 Nov 2026 · 11:04:04 UTC Last changed8 Apr 2025 00:00 UTC → 1 Sep 2026 23:00 UTC
  26. 4 Nov 2026 · 11:04:04 UTC PlatformsAndroid, Desktop, iOS, Web → Android, Desktop, iOS, Mobile, Web
  27. 4 Nov 2026 · 11:04:04 UTC ProductsMicrosoft Copilot (Microsoft 365), Mobile → Microsoft Copilot (Microsoft 365)
  28. 4 Nov 2026 · 11:04:04 UTC Preview targetNot stated → August CY2025
  29. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → November CY2025
  30. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  31. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  32. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft Copilot (Microsoft 365)/roadmap?topic=Microsoft%20Copilot%20%28Microsoft%20365%29&period=all#items → No longer listed in this observation
  33. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft 365 Copilot/roadmap?topic=Microsoft%20365%20Copilot&period=all#items
  34. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=487836
  35. 4 Nov 2026 · 11:04:04 UTC SummaryThe Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience. → The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.
  36. 4 Nov 2026 · 10:01:18 UTC Last changed1 Sep 2026 23:00 UTC → 8 Apr 2025 00:00 UTC
  37. 4 Nov 2026 · 10:01:18 UTC PlatformsAndroid, Desktop, iOS, Mobile, Web → Android, Desktop, iOS, Web
  38. 4 Nov 2026 · 10:01:18 UTC ProductsMicrosoft Copilot (Microsoft 365) → Microsoft Copilot (Microsoft 365), Mobile
  39. 4 Nov 2026 · 10:01:18 UTC Preview targetAugust CY2025 → Not stated
  40. 4 Nov 2026 · 10:01:18 UTC General availability targetNovember CY2025 → Not stated
  41. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  42. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  43. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft 365 Copilot/roadmap?topic=Microsoft%20365%20Copilot&period=all#items → No longer listed in this observation
  44. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=487836 → No longer listed in this observation
  45. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft Copilot (Microsoft 365)/roadmap?topic=Microsoft%20Copilot%20%28Microsoft%20365%29&period=all#items
  46. 4 Nov 2026 · 10:01:18 UTC SummaryThe Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience. → The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.
  47. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  48. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  49. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  50. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=487836 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=487836
  51. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  52. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  53. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM487836
  54. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  55. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  56. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  57. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  58. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  59. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  60. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  61. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  62. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  63. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  64. 18 Oct 2026 · 14:54:30 UTC Link: Microsoft 365 Copilot/roadmap?topic=Microsoft%20365%20Copilot&period=all#items
  65. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  66. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  67. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  68. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  69. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  70. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 03:25 UTC · 274 of 275 readable · 272 fully read · documentation 468/469 current