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Recorded 14 Oct 2026 at 11:54 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.
Earlier admins had to create new connections to adopt to the hierarchical permissions for ServiceNow Knowledge & Catalog Copilot Connectors as the edit capability was missing. Now, admins can easily edit their existing connections to switch between the permission handling option i.e. Simple vs Advanced to quickly adopt to the hierarchical permission feature.
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