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Recorded 18 Oct 2026 at 14:54 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Microsoft Teams: Automatic recording and transcription for Teams Call Queues

Administrators can enable automatic recording and transcription for Teams call queues. When enabled, calls answered by calling representatives are automatically recorded without manual action. Admins configure the feature per queue via Teams admin center or PowerShell, with controls for recording, transcription and agent access to recordings. Recordings are stored in SharePoint and available through the Queues app call history. Note: Queues app requires a Teams Premium license.

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  1. 18 Oct 2026 · 14:54:30 UTC Link: Teams/roadmap?topic=Teams&period=all#items
  2. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  3. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  4. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  5. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  6. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  7. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 12:12 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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