Recorded 4 Nov 2026 at 13:26 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Microsoft Teams: Use Copilot Chat after a call in Queues app

After a recorded call is completed, use Copilot in the Queues app to quickly catch up on key details, uncover insights, and resolve customer issues faster without having to manually search through a transcript or listen back to a recording. Navigate to the unified call history in the Queues app, select the recorded call record, and launch the Copilot Chat sidecar from within the Recap tab. You can then ask Copilot to generate a summary or answer questions about specific details related to the call.

What it said

Roadmap ID: 568933
Status: Launched
General availability target: Not stated
Preview target: Not stated
Products: Microsoft Teams, Microsoft Copilot (Microsoft 365)
Clouds: Worldwide (Standard Multi-Tenant)
Release phases: General Availability, Targeted Release
Platforms: Desktop, Mac
Added to the roadmap: 6 Aug 2026 22:54 UTC
Last changed: 6 Aug 2026 22:54 UTC

Source evidence when recorded

merill-message-center-archive: Complete at observationRead 4 Nov 2026 at 13:06 UTC

Coverage describes the sources at this observation. A complete read then does not establish their current position.

Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version

Field-level log (46)

Up to 100 recent field edits are shown; older edits may be outside retention.

4 Nov 2026 · 13:26:53 UTC Last changed30 Sep 2026 23:31 UTC → 6 Aug 2026 22:54 UTC
4 Nov 2026 · 13:26:53 UTC General availability targetSeptember CY2026 → Not stated
4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
4 Nov 2026 · 13:26:53 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=568933 → No longer listed in this observation
4 Nov 2026 · 13:26:53 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
4 Nov 2026 · 11:04:04 UTC Last changed6 Aug 2026 22:54 UTC → 30 Sep 2026 23:31 UTC
4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → September CY2026
4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
4 Nov 2026 · 11:04:04 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 11:04:04 UTC Link: Teams/roadmap?topic=Teams&period=all#items
4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=568933
4 Nov 2026 · 10:01:18 UTC Last changed30 Sep 2026 23:31 UTC → 6 Aug 2026 22:54 UTC
4 Nov 2026 · 10:01:18 UTC General availability targetSeptember CY2026 → Not stated
4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
4 Nov 2026 · 10:01:18 UTC Link: Teams/roadmap?topic=Teams&period=all#items → No longer listed in this observation
4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=568933 → No longer listed in this observation
4 Nov 2026 · 10:01:18 UTC Link: Microsoft Teams/roadmap?topic=Microsoft%20Teams&period=all#items
4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=568933 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=568933
26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM568933
25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
18 Oct 2026 · 14:54:30 UTC Link: Teams/roadmap?topic=Teams&period=all#items
15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete